This agreement is strictly between Laundry On Demand and the Customer and does not in any way constitute or imply any relationship with any other parties.

Pick-up and Delivery:

Pick-ups and deliveries will occur when the customer calls in to Laundry On Demand and sets up a time, On holidays. Laundry On Demand reserves the right to determine the pick-up and drop-off times at its own discretion and reserves the right to reschedule such times upon prior notice to Customer. If an appointment is missed by the Customer or Regular laundry is under 10-pound, then a $5.00 charge will be assessed in addition to the fees charged for service.

Laundry:

• Customer agrees to include only washable items in the laundry bag.
• Customer MUST notify Laundry On Demand if leathers or rugs are to be washed.
• Customer is responsible for all damage to clothing, cleaning machines, or anything else when caused by any items present in the laundry bags.
• Laundry  On Demand is not responsible for, and shall not pay for, any loss, damage, or theft of items left unattended for pick-up or delivery, whether left by Customer or Laundry On Demand if we followed your delivery instructions.
• Laundry On Demand reserves the right to refuse cleaning any garment.
• Laundry On Demand does not guarantee removal of all stains and will not be responsible for loss of or damage to any personal items left in the clothing.